Privacy Policy

Your privacy on the Internet is important to us. As a part of the operation of this site, Backcountry Journeys gathers certain information about users. We want you to know the types of information we gather and what we do with it.

Backcountryjourneys.com is owned and operated by Backcountry Journeys, LLC. By using this site, you acknowledge your agreement to our Privacy Policy and Terms of Use. If for any reason you should not agree with these terms please discontinue use of this site. Backcountry Journeys reserves the right, at our discretion, to change, modify, add, or remove portions of these terms at any time, the most recent update being September 2, 2019. Please check periodically for changes, as your continued use of this site following the posting of changes to these terms will signify your acceptance of any revised terms.

INFORMATION WE COLLECT

Backcountry Journeys will collect volunteered information through the use of interactive forms. When requesting information from us we ask for the following information: your name, email address, phone number. Users of backcountryjourneys.com also have the choice to provide more information regarding their interest in Backcountry Journeys tours. When requesting to join the Backcountry Journeys mailing list, we also collect your name and email address. Through the use of third party partners, Backcountry Journeys may also retain and analyze certain visitors’ information regarding the use of backcountryjourneys.com and the services available therein. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, geographical data of visitors, demographic data of visitors, page visits, website referral data, Cookie data, and live chat transcripts.

USE OF COOKIES

Backcountryjourneys.com also uses “cookies” to collect information. A cookie is a small data file that most major websites write to your hard drive for record keeping purposes when you visit them. Cookies allow Backcountry Journeys to measure activity on the various areas of this site and to improve your user experience. Cookies are also used to measure activity on the site and make improvements and updates based on which areas are popular and which are not. Backcountry Journeys will not use cookies to retrieve information from your computer that was not originally sent in a cookie. Please note: except for personal information voluntarily provided by you (e.g., during registration, etc), we do not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever. Most browsers are initially set to accept cookies. If you would prefer, you can set yours to refuse cookies or to alert you when cookies are being sent.

USE OF INFORMATION COLLECTED BY US

We use both the personal and aggregated and usage information We collect for multiple purposes. For example, We collect this information for processing orders, fulfilling prizes, administering information requests and providing information services, tracking/verifying compliance with Our policies as well as federal, state and local laws, and for editorial and feedback solicitation purposes. We may use your e-mail address and, in rare situations, your mailing address or phone number, to contact you regarding customer service issues or billing matters. Personal and aggregated information is also used to: improve the content of this site; perform system administration activities; customize the content and/or layout of this site for each individual user; and notify users about updates to this site or promotional offers or opportunities that We believe will be of interest to you. We will always try to provide you with an opportunity to decline this service when such information is requested from you online. If you later decide you would rather not receive this information, or would like to opt-out of any other information request or distribution simply hit the UNSUBSCRIBE link at the bottom of any Backcountry Journeys email you have received. If you continue to have issues, respond to the email or email adventure@backcountryjourneys.com describing your issue in detail. If you send us an email to adventure@backcountryjourneys.com requesting an unsubscribe for an email account, the requesting email must come from that particular email address in order to verify that the request is valid and also to protect your personal information. We may also use your information and activity on the site to resolve disputes, troubleshoot problems and enforce Our Terms of Use.

DISCLOSURE OF COLLECTED INFORMATION TO THIRD PARTIES

We do not sell, trade, rent or otherwise provide your personal data to third parties without prior permission from you, provided however, that third parties does not include Our affiliates, licensees, partners, website hosting partners or other parties who assist Us in operating this site, providing trips or related services. We may, however, share your data in an aggregated format, as well as aggregated usage information, with third parties for both advertising and promotional purposes. Further, We cooperate with all law enforcement inquires, and with all third parties, to enforce their intellectual property or other legal rights.

LINKS TO OTHER SITES

It is important to note that this site might contain links to other sites, and that those sites may not follow the same privacy policies as Us. For instance, if you clicked on an advertisement, this might take you away from this site and to an entirely different site. This includes links to advertisers, photography and/or outdoor related companies, content providers, and business partners, who may use Our name and/or logos as a result of a co-branding or other agreement. These sites may send their own cookies to you, and may collect data and make uses of it that We would not. We do not control these sites or use, or bear any responsibility or liability for them.

SECURITY

The security of all personally identifiable information associated with users of this site is of great concern to Us. We implement a variety of security measures to maintain the safety of your personal information. Once We receive your transmission, We use reasonable efforts to ensure its security on Our systems. When credit card information is transmitted, We use encryption technology. We do not store credit card information. Any account information you enter on this site is password-protected so that only you can access it. You should not divulge your password or user identification number to anyone. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while We strive to protect your personal information, We can’t ensure or warrant the security of any information you transmit to Us, and you do so at your own risk.

GDPR REQUESTS

For residents of European Union countries, the easiest way to stop receiving emails is to click “unsubscribe” on the bottom of any of our emails or to change your account preferences. GDPR requests related to personal data or the right to be forgotten should be sent to adventure@backcountryjourneys.com, clearly describing the request. If you send us an email to adventure@backcountryjourneys.com requesting personal data or the right to be forgotten, the requesting email MUST come from that particular email address in order to verify that the request is valid and also to protect your personal information. We reserve the right to request further identity verification before releasing any data. In order to protect your information and because people may have the same name, we will only provide or delete personal information associated with the particular email address. We will not delete the personal information of a person who still owes a debt to Backcountry Journeys, as it is considered personal information related to an ongoing transaction.